This is a Schedule for the terms of All Green Hosting UK Limited. This Schedule is clearly defined for Domain Registration Services Schedule as per the outline on our website.
Definition of terms:
“Domain Registration Services”
Refers to the services we offer our clients who require registration of their domains as outlined on our website; and
“Domain Registration Services Cost”
Refers to the cost payable for Domain Registration Services.
No warranty: We use OpenSRS as a third party to register domain names for us – we are a reseller of their services. If we provide Domain Registration Services, we do not warrant that:
the domain names requested will be accepted for registration, transfer or renewal (as appropriate) by the relevant registrar; or
any registration, transfer or renewal will be successful.
Domain name registries: The registration of the domain name that you choose, and the ongoing use of that domain name, shall be subject to the relevant domain name registry’s, and ICANN’s terms and conditions from time to time, and, in submitting an application for registration, you agree that you have requested, considered and accepted those terms and conditions. You may find such terms and conditions for a particular family of domain names here.
Domain name charges: If any charges apply to the registration of a domain name that you have chosen, you will be informed of those charges during the purchase process prior to submission.
Cancellation or suspension by us: We reserve the right to suspend or cancel any application for registration of a domain name or refuse to host any domain name if you are, or we reasonably believe that you are, in breach of this Agreement.
Renewals: You are responsible to ensure that any domain names that you register as part of the Services are renewed when necessary and all relevant renewal fees are paid. We will inform you that a renewal date is impending at least thirty days before the domain name is due for renewal, however it is your responsibility to:
stay up-to-date with any domain name registrations provided as part of the Services to ensure they are renewed if so desired;
ensure that any monies that we, or any registrar, hold on your behalf are allocated to domain name renewal if that is your preference; we, and any domain name registrar, will not allocate any monies held for you to domain name renewal unless you clearly instruct otherwise; and
stay updated as to whether any domain name renewal is successful, and inform us promptly if a renewal is unsuccessful.
Domain names that are not renewed: If you request that you no longer wish to have your domain name renewed or the relevant domain name registry has not received all relevant renewal fees to process that renewal (whether directly from you or through us), that domain name will expire and any Domain Name Services that we provide applicable to that domain name will be suspended. Your domain name will then go into a protected period, after which your domain name will be suspended by the domain name registry and will go into a grace period. Please contact us for more information on the protected period and grace period for your domain name, as these differ from domain name registry to domain name registry.
Rights to the domain name: By submitting an Order in respect of a specific domain name, you warrant that you have the right to use that domain name.
Service level agreement: We commit to acknowledging all requests for Support Services in relation to Domain Registration Services within three Business Days from when the request for Support Services was made. We aim to resolve any request for Support Services in relation to Domain Registration Services within five Business Days from the time of acknowledgement, although we cannot guarantee any particular result or outcome nor within any particular time.
No refund: Once you have registered and purchase there is no refund
Domain Registration Services Cost: The Domain Registration Services Cost is clearly outlined on our website and upon purchasing a package on our website.